Not just an EMR
The clinical record is one part of the platform, not the whole of it.
Clinic management platform · Dubai & UAE
The intelligent clinic operating system
Registration to revenue — one connected platform for private clinics, polyclinics and specialty practices across Dubai and the UAE.
- Appointments and queue
- EMR and e-prescription
- AI clinical documentation
- Billing and insurance claims
- Pharmacy, lab and radiology
- Multi-branch operations
SaaS · Private cloud · On-premise
One platform. The entire clinic.
From the first patient interaction to consultation, clinical orders, billing, insurance and follow-up, Karemind connects every part of your clinic in one platform — so information moves with the patient instead of between disconnected systems.
Single record · single workflow · single source of truth
Registration
Emirates ID capture, demographics and insurance eligibility at the front desk.
Appointment
Slots, queue management, reminders and walk-ins handled in one place.
Consultation
Chart, history, vitals and clinical examination in a single view.
AI documentation
The scribe drafts the note; the doctor reviews and signs it.
Orders
Investigations and prescriptions raised directly from the note.
Lab, radiology, pharmacy
Results and dispensing return to the same record.
Billing
Cash, card and insurance billing without re-entry.
Insurance and claims
Coding, pre-approval and claim submission workflows.
Follow-up
Recalls, patient portal access and continuity of care.
What it is, and what it is not
Not just appointments
Scheduling is connected to consultation, billing and follow-up.
Not just billing
Revenue is a result of the clinical workflow, not a separate system.
It is the clinic operating system
One platform running clinical care, operations and revenue together.
Designed around the doctor
Less documentation, more time for patients. One patient, one timeline, one complete clinical view — chart, vitals, attachments, orders and the consultation note in a single workspace.
- Patient timeline with every prior visit, result and document
- Vitals captured in the visit, not typed in afterwards
- SOAP note drafted by the AI scribe, awaiting doctor review
- Allergy and drug interaction alerts against the chart
- e-Prescription and orders raised from the note itself
- ICD-10 coding suggested, confirmed by the doctor
Interface shown for illustration. Screens, fields and templates are configured to each clinic and specialty.
- RegistrationEmirates ID capture, eligibility and queue
- ConsultationChart, vitals, examination in one view
- DocumentationAI scribe drafts, doctor reviews and signs
- OrdersInvestigations and prescriptions from the note
- BillingCash, card and insurance without re-entry
AI that works with the doctor
Turn conversations into structured clinical documentation. The scribe drafts; the treating doctor decides what enters the record.
Doctor and patient conversation
The consultation happens as it always has — spoken, in the room, with consent recorded.
AI medical scribe
Speech is transcribed and mapped to clinical structure in real time.
Structured clinical note
A SOAP draft with suggested diagnosis codes, orders and prescription lines.
Doctor review and approval
Nothing enters the record until the treating doctor edits, approves and signs.
AI capabilities
- AI medical scribe
- Speech to text
- SOAP note generation
- Consultation summary
- Patient history summary
- ICD-10 coding assistance
- Prescription assistance
- Clinical documentation assistance
- Drug and allergy alerts
- AI analytics
- Claim error detection
Clinical responsibility
AI is designed to support clinical workflows and does not replace professional medical judgment. Final clinical decisions remain with the treating healthcare professional.
Everything your clinic needs, on one connected platform
Five connected domains on a single database. A change in one — an appointment, a diagnosis, a dispensed medicine — is immediately visible in the others.
From first contact to a connected front desk.
- Registration
- Emirates ID capture
- Appointments
- Queue management
- Patient portal
- Patient communication
The complete record, structured for real practice.
- EMR
- SOAP notes
- ICD-10
- e-Prescription
- Laboratory
- Radiology
- Clinical documentation
Billing that follows the clinical workflow.
- Billing
- Insurance
- Claims
- Payments
- Receivables
- Financial reports
The day-to-day running of one clinic or many.
- Pharmacy
- Inventory
- Procurement
- Staff and roles
- Multi-branch
- Scheduling
Decisions supported by the clinic's own data.
- AI
- Dashboards
- Analytics
- KPIs
- Operational reports
One database · one login · one support relationship. Modules are enabled to match the clinic’s licence, size and scope.
Built for Dubai healthcare workflows
Karemind is designed for the way clinics in Dubai and the wider UAE actually operate — insurance-led revenue, regulated reporting workflows, and multi-branch groups working under one licence structure.
Regulatory and payer workflows
- DHPODubai Health Provider Portal — direct claim submission and eligibility checks.
- DHA-ready workflowsData capture and reporting structures aligned to regulator-facing processes.
- NABIDH integration readinessPrepared for health information exchange integration workflows.
- eClaimLink workflowsCoding, claim preparation and submission-oriented processes.
- ERx readinessElectronic prescription workflows prepared for local requirements.
- Insurance workflowsEligibility, pre-approval, resubmission and reconciliation handling.
Governance and security
- Audit trails
- Role-based access
- Consent management
- Encryption
- Secure APIs
- Privacy and data protection controls
Important note
Designed to support applicable Dubai and UAE healthcare requirements and integration workflows, subject to implementation, licensing, approvals and applicable regulations.
One platform, built for your specialty
Templates, consultation forms, order sets, prescription defaults and reports are configured per specialty — so a dermatology consultation looks like dermatology, and a dental chart looks like dentistry, on the same underlying platform.
- General practice
- Dental
- Dermatology
- Pediatrics
- Gynecology
- ENT
- Orthopedics
- Cardiology
- Ophthalmology
- Physiotherapy
Configured at implementation
Forms, order sets and letter templates are set up with your clinical team, not left to chance.
Extended as you grow
New specialties and departments are added on the same platform and the same patient record.
Additional specialties supported
Scope is agreed during implementation and can be reviewed as services expand.
Your data. Your infrastructure. Your choice.
The same product, delivered three ways. The decision is commercial and operational — not a compromise on capability.
Cloud SaaS
- Fast deployment
- Automatic updates
- Predictable subscription
- Managed infrastructure
- ApplicationKaremind
- DataKaremind-hosted, clinic-owned
- InfrastructureKaremind
Single clinics and growing groups that want to be live quickly, with the least internal IT overhead.
Private cloud
- Dedicated environment
- Greater control
- Flexible integrations
- Enterprise deployment
- ApplicationKaremind
- DataDedicated to the clinic
- InfrastructureDedicated environment
Multi-branch groups with dedicated hosting, integration or data-residency requirements.
On-premise
- Customer infrastructure
- Maximum infrastructure control
- Custom integration
- Local deployment
- ApplicationLicensed to the clinic
- DataClinic infrastructure
- InfrastructureClinic-owned
Clinics and groups that keep systems and data inside their own infrastructure and policies.
Migration between models is possible as the clinic grows. Hosting region, backup and integration scope are agreed at implementation.
Enterprise capability, clinic-friendly pricing
Affordable enough for an individual clinic. Powerful enough to scale across multiple branches — without changing platform when you grow.
From AED 199 per doctor / month
Final pricing depends on modules, integrations, hosting, users and implementation scope. On-premise options are available.
- Implementation planning and data migration scope
- Staff and clinician training
- Ongoing product updates
- Support during clinic hours
- Reduce documentation timeImprove doctor productivity with AI-assisted documentation, so consultations end with a finished note rather than an evening of catching up.
- Improve revenue visibilityConnect billing, insurance and financial reporting, so the clinic can see what has been earned, claimed, collected and delayed.
- Reduce workflow gapsConnect front desk, doctors, pharmacy, lab and billing on one record, removing re-entry and the errors that follow it.
- Scale without replacing your systemAdd doctors, departments and branches as you grow, on the same platform, the same data model and the same reporting.
Your clinic. Connected. Intelligent. Ready to grow.
Transform the way your clinic manages patients, doctors, operations and revenue. Write to info@karemind.com or book a private demo.