Karemind iScripts Pvt. Ltd.

AI · Automation · Analytics

The AI-powered healthcare operating system

One record, one system. KareLLM, our own healthcare AI model built in India, sits at the centre of an integrated portfolio — KareScribe writing the clinical note, AI RCM protecting the revenue cycle, and the patient and doctor apps carrying it to the people who use it.

  • One recordClinical, diagnostic, pharmacy and financial operations on a single system
  • AI in every productDocumentation, coding, validation, triage and forecasting
  • Regulator readyDHA eClaim, ERX and NABIDH connectivity built in, not bolted on
HIMSEMRESBLIMSRISPharmacyAnalytics & BICloudConciergeKareScribe AIAI RCMAI Patient AppAI Doctor AppKareLLMhealthcare AI modelbuilt in India
KareLLM — our healthcare AI model AI-led products Platform
Built to
  • DHA eClaim (DHPO)
  • DHA ERX
  • NABIDH
  • HL7 & FHIR
  • ASTM & DICOM
  • EDI 5010
  • HIPAA & GDPR aligned
Since 2018Healthcare technology company headquartered in Chennai, India
UAE · India · GlobalDelivering innovation across borders
Full portfolioClinical, diagnostic, financial and patient-facing
Any HISOurs, or yours connected through Karemind ESB

What AI changes in a hospital

Six places where intelligence removes work that currently falls on clinical and administrative staff — each one running inside the products, not in a separate tool.

Intelligent automation

Repetitive clinical and administrative work handled by the system, so staff spend their time on patients.

Connected care

Every department, device and external system working from the same patient record rather than their own copy.

Better outcomes

Evidence-based prompts and complete information at the point of decision.

Operational excellence

Bottlenecks, delays and revenue leakage visible while there is still time to act.

Data-driven decisions

Executive and departmental dashboards built on live operational data.

Enhanced patient experience

Booking, records, payments and follow-up in the patient’s hand.

Connected care, on one record

Every product below is a ring of connected modules around a single patient record — clinical care, diagnostics, pharmacy, revenue and patient experience. Nothing is handed between systems, because there is only one system. Every product is AI-enabled through KareLLM and connected through Karemind ESB.

Clinical core

The record, the orders and the integration layer everything else depends on.

Hospital platform

Karemind HIMS

Integrated hospital ERP covering clinical, administrative and financial operations on one system.

What Karemind does

Karemind HIMS runs the hospital on one database. Registration, appointments, admissions, ward transfers, theatre scheduling, stores, billing and the general ledger all write to the same record, so the number the finance team sees at month end is the number the ward actually produced.

Because every other Karemind product reads from the same record, a change made at the front desk is the change the pharmacy, the laboratory and the billing team see.

What changes

  • Front desk, ward, theatre, pharmacy and finance work from one patient record
  • Month-end figures reconcile because they were never separate to begin with
  • New departments and branches are configured, not re-implemented
Predicts census, theatre and staffing pressure from live operational data before it becomes a queue.
1OPD management2IPD and ADT3Operation theatre4Nursing desk5Emergencyand day care6Stores andinventory7Human resourcesand rosters8Insurance andpanel billingHIMS8 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

OPD management

Registration with UHID, Emirates ID capture, token and queue management, doctor-wise scheduling, consultation charges and OPD card printing.

IPD and ADT

Admission, bed and room allocation, transfers between wards, daily service posting, advance and deposit handling, and discharge with final billing.

Operation theatre

OT booking and worklist, surgeon and anaesthetist scheduling, procedure and consumable posting, and pre-operative checklist capture.

Nursing desk

TPR charts, intake and output records, medication administration, nursing notes and shift handover against each admitted patient.

Emergency and day care

Casualty registration with rapid triage, observation beds and day-care packages billed as episodes rather than loose line items.

Stores and inventory

Central and sub-stores, indents, purchase orders, goods receipt, batch and expiry control, consumption against departments and physical stock reconciliation.

Human resources and rosters

Staff records, duty rosters, shift allocation, attendance and department-level cost centre reporting.

Insurance and panel billing

Panel and tariff management, package pricing, co-payment and deductible handling, and claim-ready charge capture at the point of service.

ScopeFront office, clinical, diagnostics, pharmacy, stores and finance
DeploymentOn premise, private cloud or SaaS
SitesSingle hospital or multi-branch networks with central reporting
IntegrationsHL7, FHIR, ASTM, DICOM, payment gateways and payer portals
ModulesFront office, clinical, diagnostics, pharmacy and stores, revenue, administration
Clinical documentation

Karemind EMR

AI-assisted electronic medical records and clinical documentation, built to NABIDH standards.

What Karemind does

Karemind EMR is where the clinical record is written and read. Specialty templates, a complete patient timeline, vitals, orders, results and imaging sit in one workspace, and KareLLM drafts the note while the clinician reviews and signs it — documentation gets faster without anyone losing control of what enters the record.

The record is NABIDH compliant, so what is captured at the bedside is what can be shared across the Dubai health information exchange.

What changes

  • The note is drafted during the consultation, not after it
  • Allergies, interactions and missing documentation surface before sign-off
  • What is captured at the bedside is what can be shared across NABIDH
Drafts the clinical note, surfaces decision support and flags what the documentation is missing.
1AI-assisteddocumentation2SOAP notesand templates3Clinicaldecision support4Vitals and nursingassessments5Imagingand reports6NABIDH compliant7Nursing andICU charting8Order setsand CPOE9Consent anddocumentsEMR9 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

AI-assisted documentation

Smart suggestions during the encounter and faster note completion, with the clinician reviewing and signing everything that enters the record.

SOAP notes and templates

Specialty-based templates for accurate, consistent clinical documentation across departments.

Clinical decision support

Evidence-based insights surfaced at the point of decision, including interaction and allergy checks.

Vitals and nursing assessments

Structured nursing assessments, observation charts and real-time updates from the ward.

Imaging and reports

Radiology, laboratory and diagnostic reports in a single integrated view against the encounter.

NABIDH compliant

Built to NABIDH standards and guidelines for health information exchange in Dubai.

Nursing and ICU charting

Structured assessments, TPR and intake-output charts, medication administration records and ICU flowsheets recorded at the bedside.

Order sets and CPOE

Specialty order sets for laboratory, radiology, procedures and medication, raised from the note and routed to the right department queue.

Consent and documents

Consent forms, referral letters, scanned records and external reports attached to the encounter and searchable afterwards.

DocumentationAI-assisted notes, specialty templates, voice-ready workflows
CoverageOutpatient, inpatient, nursing, ICU and emergency
ComplianceNABIDH standards and international healthcare guidelines
BenefitsFewer documentation errors, faster notes, more time with patients

Key benefits

What changes for the people using it, day to day.

  • Accurate documentation — fewer errors, with structured templates and AI assistance
  • Better patient care — complete information at your fingertips for informed decisions
  • Increased productivity — less time documenting, more time on patients
  • Regulatory compliance — NABIDH and international healthcare standards
  • Actionable insights — real-time analytics for operational and clinical outcomes
Integration engine

Karemind ESB

AI-driven interoperability platform connecting any HIS to DHA eClaim, ERX and the wider payer network.

What Karemind does

Karemind ESB is the engine every other system talks through. It takes whatever your HIS, laboratory, PACS or pharmacy produces, normalises and validates it, and delivers it in the format the receiving system expects — including DHA eClaim and ERX. It removes the manual steps between a clinical event and a compliant submission, and it does it for systems we did not build.

It connects to any HIS or EMR — ours or a third party’s — and is engineered to handle a million connections at a time.

What changes

  • Any HIS or EMR connects without being replaced
  • Claims and prescriptions reach DHA validated, not rejected
  • Every message is logged, retried and traceable end to end
Validates and filters every message — missing data, duplicates, compliance gaps — before it leaves the building.
1Claim submissionworkflow2Electronicprescriptionworkflow3Connect anyHIS or EMR4AI-poweredvalidation5Audit andretransmission6Real-timeand secure7Engineeredfor volumeESB7 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Claim submission workflow

Bill created in the HIS, then normalised, code-mapped and format-converted, AI-filtered for missing data, duplicates and compliance gaps, and submitted to DHA eClaim with the acceptance or rejection reason written back.

Electronic prescription workflow

Doctor’s prescription converted to the standard format, validated against drug rules, completeness checks and DHA compliance, submitted to the DHA ERX system, and the ERX number returned to the HIS and pharmacy.

Connect any HIS or EMR

Vendor-neutral connectors so hospitals keep the systems they already run instead of replacing them to get compliance.

AI-powered validation

Missing data detection, duplicate checks and compliance validation before anything leaves the building.

Audit and retransmission

Full audit logs with automatic retransmission, so a failed submission is retried and evidenced rather than lost.

Real-time and secure

Real-time integration with encryption in transit and role-based access to every channel.

Engineered for volume

Built to handle a million connections at a time, so claim and prescription traffic does not queue behind bulk transfers.

StandardsHL7, FHIR, REST, ASTM, DICOM, DHA eClaim, ERX
ScaleEngineered to handle one million connections simultaneously
ComplianceHIPAA and GDPR-aligned, EDI 5010, NABIDH connectivity
ConnectsLabs, insurance, government portals and pharmacy networks
PerformanceReal-time data exchange with audit logs and auto-retransmission
Pharmacy

Karemind Pharmacy Management

End-to-end pharmacy and eRx automation, from prescription receipt to supplier payment.

What Karemind does

Karemind Pharmacy handles the counter and the store behind it. Electronic prescriptions arrive from the EMR, dispensing draws on live stock with batch and expiry checks, and reordering triggers before a line runs out — so the pharmacist spends the day dispensing rather than reconciling a stock sheet.

What changes

  • Dispensing draws on live stock, with batch and expiry enforced
  • Reordering triggers before a line runs out
  • The dispensing record and the clinical record agree
Forecasts consumption for reordering and checks interactions and duplication at the point of dispensing.
1Pharmacy POS2eRx and prescriptionhandling3Stock andbatch control4Purchase andsuppliers5Clinicalsafety checks6Controlledsubstances7Barcode andQR handling8ReportingPharmacy Management8 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Pharmacy POS

Fast counter operation for retail and hospital pharmacy, with a token system to manage customer flow and reduce waiting time.

eRx and prescription handling

Electronic prescriptions received from the EMR and DHA ERX, dispensed against the order without re-keying, with substitution recorded.

Stock and batch control

Real-time inventory by batch and expiry, near-expiry alerts, stock transfers between sub-stores and physical count reconciliation.

Purchase and suppliers

Indents, purchase orders, goods receipt notes, supplier payment tracking and rate contract management.

Clinical safety checks

Allergy, duplicate therapy and interaction checking at the point of dispensing, against the patient’s record rather than the counter memory.

Controlled substances

Register handling and reconciliation for controlled drugs, with the audit trail regulators expect.

Barcode and QR handling

Scanning at receipt, dispensing and stock take, so the count reflects what physically moved.

Reporting

Transaction, margin, movement and expiry reporting, and consumption by department for inpatient supply.

CoversHospital, outpatient, theatre and retail pharmacy
SafetyBatch and expiry tracking, interaction checks
AutomationReorder alerts, barcode and QR handling, token queueing

Diagnostics

Laboratory and imaging, from request through validated result.

Laboratory

Karemind LIMS

End-to-end laboratory automation: orders, samples, analysers, validation, QC and compliant reporting.

What Karemind does

Karemind LIMS runs the laboratory from the order to the released report. Requests are prioritised, samples tracked from collection to disposal, analysers connected over ASTM and HL7 for automated capture, and results auto-validated against rules and reference ranges — so a scientist reviews the exceptions rather than every normal result.

What changes

  • Analyser results captured without transcription
  • Normal results validated automatically, exceptions escalated
  • Reports released to the record and the patient app together
Auto-validates results against rules and reference ranges, escalating only what needs a human eye.
1Lab ordermanagement2Sample tracking3Analyzerintegration4Auto resultvalidation5Quality control6Dynamicreference ranges7Digital andprintable reports8RegulatorycomplianceLIMS8 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Lab order management

Manage test requests, prioritise workloads and streamline order workflows across departments.

Sample tracking

Track samples from collection to disposal with real-time status and location updates.

Analyzer integration

Connect analysers over ASTM and HL7 for automated data capture and instrument control.

Auto result validation

Automate verification using rules and flags, so normal results move and abnormal ones get attention.

Quality control

Monitor QC data in real time with Levey–Jennings charts and Westgard rules.

Dynamic reference ranges

Age, gender and condition-based reference ranges for accurate interpretation.

Digital and printable reports

Customisable reports in digital or printable formats, released straight to the patient app.

Regulatory compliance

Built for ISO 15189, CLIA, CAP and GDPR expectations, with audit trails throughout.

DisciplinesBiochemistry, haematology, microbiology, histopathology and more
InterfacesASTM and HL7 analyser integration
QualityLevey–Jennings, Westgard rules, full audit trail
ComplianceISO 15189, CLIA, CAP, GDPR
Radiology

Karemind RIS

Radiology information system with DICOM viewer and PACS integration across the imaging workflow.

What Karemind does

Karemind RIS runs the imaging department end to end: the order becomes a modality worklist entry, the study is acquired and pushed to PACS, the radiologist reports against structured templates, and the released report lands in the clinical record and the patient app together.

An order raised in the EMR appears on the modality worklist without anyone re-entering patient details, which removes the mismatched-identifier problem that causes studies to be filed against the wrong record. Once the study is acquired, the radiologist reports against structured templates and the released report lands in the clinical record and the patient app together.

Turnaround is measured per modality and per radiologist, so a department can see where the delay actually sits rather than estimating it.

What changes

  • Patient identifiers flow to the modality without re-entry
  • Reports reach the referring clinician and the patient app on release
  • Turnaround measured per modality and per radiologist
Assists reporting and flags studies whose turnaround is drifting past target.
1Order andscheduling2Modality worklist3PACS integration4Reportingand templates5DICOM viewer6Turnaroundanalytics7Film andCD dispatchRIS7 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Order and scheduling

Orders received from the EMR or an external HIS, slot allocation by modality and room, and patient preparation instructions issued at booking.

Modality worklist

DICOM modality worklist so the technologist never re-enters patient identifiers, which is what causes studies to be filed against the wrong record.

PACS integration

Study notification, image archival and retrieval against the patient record, working with the PACS you already run.

Reporting and templates

Structured reporting with specialty templates, draft and verify states, addenda, and critical-result notification to the referring clinician.

DICOM viewer

Images available alongside the report and clinical record, with window levelling, measurement and comparison against prior studies.

Turnaround analytics

Time from order to acquisition to report, measured per modality and per radiologist, so the delay can be located rather than estimated.

Film and CD dispatch

Printing, patient CD issue and portal release, with a record of what was handed over and to whom.

ModalitiesX-ray, ultrasound, CT, MRI and nuclear medicine
StandardsDICOM and HL7 with modality worklist support
OutputReports released to EMR, referring doctors and the patient app

Revenue

Eligibility to settlement, with denials worked rather than absorbed.

Revenue cycle

Karemind RCM

Revenue cycle management and insurance platform — available as software or as a fully managed service.

What Karemind does

Karemind RCM builds the claim from the clinical record rather than from a billing screen, scrubs it against a billing rules engine before it leaves, submits it to DHA eClaim, and works the denial and the appeal when one comes back.

It connects to any HIMS or EHR through Karemind ESB, so you do not need to replace your hospital system to fix your revenue cycle.

What changes

  • Eligibility confirmed before the service is delivered
  • Claims scrubbed against billing rules before submission
  • Denials worked and appealed rather than absorbed
Codes, scrubs and predicts denial risk before submission, then learns from every rejection reason returned.
1Eligibility andpre-approval2Claim creationand scrubbing3Submission viaKaremind ESB4Adjudication andpayment posting5Denial andrejection management6Visibilityand reporting7Preventativeclaim edits8eClinicalMessengeralerts9Document andreferral managementRCM9 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Eligibility and pre-approval

Member and policy checks at registration, with insurance eAuthorization and pre-approval handling before the service is delivered.

Claim creation and scrubbing

Claims built from clinical and billing data, with preventative claim edits and a billing rules engine applied before submission.

Submission via Karemind ESB

Direct submission to Dubai eClaim (DHPO) with EDI 5010 compliance and real-time status tracking.

Adjudication and payment posting

Remittance parsed, payments posted and A/R reconciled against what was actually submitted.

Denial and rejection management

Denials worked and appealed at all levels, with repeat causes surfaced rather than re-lived every month.

Visibility and reporting

Clear A/R visibility, eBO view, custom reporting, alerts and 24×7 support.

Preventative claim edits

A billing rules engine that catches the errors which cause denials before submission rather than after.

eClinicalMessenger alerts

Automated patient and staff messaging tied to claim, approval and appointment events.

Document and referral management

Supporting documents, authorisations and referrals held against the claim, with registry reporting where required.

Connects withAny HIMS or EHR through Karemind ESB
PayerDubai eClaim (DHPO), NABIDH connectivity, payer network support
ComplianceEDI 5010, HIPAA and GDPR-aligned
CoverageRegistration to payment, including appeals
SupportAlerts, document management, referral management, registry reporting

Transparent pricing for RCM as a service

Choose whichever model suits the practice. Both are available with a one-time fee plus AMC.

  • 0.99% of practice collections
  • Or a fixed monthly price based on practice size
  • One-time fee and AMC options available on both

Engagement

What patients and clinicians actually touch, on the devices they carry.

Mobility

Karemind Doctor Mobile App

Smart mobility for clinicians — patient access, records, prescriptions and approvals from anywhere.

What Karemind does

Physicians rarely spend the day at a desk, so the Karemind Doctor app carries the working parts of the record with them: ward lists, results awaiting sign-off, prescribing, and the approvals holding up a discharge. Same permissions, same audit trail, no terminal required.

A consultant on a ward round can open the full clinical timeline, sign off a result, issue a prescription that goes straight to the pharmacy queue, and clear an insurance approval without returning to a terminal. Because it reads through Karemind ESB, the same app works whether the underlying record is Karemind HIMS or a third-party system.

Everything is logged against the clinician who did it, so mobile use carries the same accountability as a desktop session.

What changes

  • Results signed at the bedside rather than at the end of the round
  • Prescriptions reach the pharmacy queue immediately
  • Approvals stop holding up discharges
Summarises the patient timeline and ranks the approvals and alerts that need the clinician first.
1Ward roundworklist2Clinical timeline3Result sign-off4e-Prescribing5Insuranceapprovals6Dischargesummaries7Secure accessDoctor Mobile App7 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Ward round worklist

Admitted patients by ward and unit, with the day’s list ordered by acuity and pending action rather than alphabetically.

Clinical timeline

Every prior encounter, admission, result and document for the patient, available at the bedside without a desktop session.

Result sign-off

Laboratory and radiology results presented for review, with abnormal values flagged and one-tap acknowledgement recorded against the clinician.

e-Prescribing

Prescriptions raised on the phone with formulary, allergy and interaction checks, routed straight to the pharmacy queue and ERX where applicable.

Insurance approvals

Pending pre-approvals and authorisation status, so a discharge is not held up waiting for someone to reach a terminal.

Discharge summaries

Draft summaries prepared from the admission record for review and signature, with the AI draft clearly marked as unsigned.

Secure access

Biometric login, session timeout, role-based permissions and the same audit trail as the desktop system.

PlatformsiOS and Android, tablet-optimised
SecurityBiometric login, session timeout, role-based permissions
Works withKaremind HIMS and EMR, or a third-party HIS through the ESB
Patient engagement

Karemind Patient Mobile App

Hospital-branded patient app with Emirates ID login, records, payments, teleconsultation and an AI health assistant.

What Karemind does

The Karemind patient app turns the hospital relationship into something the patient can hold: book and reschedule, log in with Emirates ID, read their own reports and discharge summaries, settle bills, check insurance approvals, run an AI symptom assessment before the visit, and join a teleconsultation. Built for the UAE, hosted in the UAE.

Because the app reads live data through Karemind ESB, a report released in the laboratory appears for the patient without anyone exporting anything.

What changes

  • Appointments, reports and payments handled without calling the desk
  • Results reach the patient the moment they are released
  • Fewer no-shows through reminders and easy rescheduling
Runs the symptom assessment, reads uploaded genome profiles and prepares a structured summary for the doctor.
1Appointmentmanagement2Secure loginand registration3Medicalrecords access4Billing andpayments5Insuranceapprovals6AI-poweredsymptom checker7Genome profileintegration8TeleconsultationPatient Mobile App8 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Appointment management

Search by department or doctor, real-time slots, reschedule and cancel, reminders, directions and QR code check-in.

Secure login and registration

Emirates ID and SMS OTP login, ID card reader support, Face ID and fingerprint, session timeout, and temporary registration for new patients.

Medical records access

Previous visits and admissions, visit and discharge summaries, laboratory reports and prescriptions.

Billing and payments

View invoices, pay outstanding bills through a secure gateway with multiple payment options and saved cards.

Insurance approvals

Approved services and dates, approval validity and claim status tracked in the app.

AI-powered symptom checker

Interactive AI assessment producing a structured summary for the doctor before the consultation starts.

Genome profile integration

Upload a genome profile PDF; OCR extracts the genomic data and flags risks for the treating doctor.

Teleconsultation

Secure video consultations powered by Zoom (TDRA approved), automatically recorded and stored on the local server for 30 days.

Built forUAE providers, hosted in the UAE
IdentityEmirates ID integrated, biometric login
PaymentsSecure gateway with multiple options
BrandingYour name and your app store listing
FeedbackPost-visit ratings for doctors and services
Patient experience

Karemind Concierge

Inpatient service requests raised at the bedside, routed, tracked and escalated on one dashboard.

What Karemind does

Karemind Concierge handles everything an inpatient asks for that is not clinical. A patient or attendant raises a request from the app, a bedside tablet or a QR code; the right department is notified automatically, the clock starts, and a delay escalates on its own rather than waiting for someone to chase it.

It takes routine requests off the nursing station, and gives management one dashboard showing what was asked for, what was delivered and what is late.

What changes

  • Requests routed to the right department automatically
  • Delays escalate on their own rather than waiting to be chased
  • Nursing time returned to clinical work
Predicts recurring patient needs and raises requests before the call button does.
1Requestthrough QR code2Smart assignment3Real-timestatus tracking4Feedback andescalation5AI-drivensmart requests6One dashboard7Notificationsand remindersConcierge7 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Request through QR code

Patients or attendants scan a code at the bedside to raise a request instantly — quick, secure, contactless and available around the clock.

Smart assignment

Food and beverage, housekeeping, pharmacy, laundry, maintenance, transport and nursing assistance routed to the right team automatically.

Real-time status tracking

Received, in progress, completed — with notifications at every step for the patient and the department.

Feedback and escalation

Post-request feedback with an escalation matrix for delays, so accountability does not depend on who remembers.

AI-driven smart requests

Recurring and timely requests predicted from the patient’s daily needs rather than waiting to be asked.

One dashboard

Management and operations see total, in-progress, completed and escalated requests with turnaround and department performance.

Notifications and reminders

The requester and the department both stay informed, so nothing waits on someone remembering to chase it.

Raised fromPatient app, bedside tablet or QR code scan
DepartmentsHousekeeping, dietary, pharmacy, laundry, maintenance, transport, nursing
TrackingSLA turnaround, breach escalation, department performance reports
ResultLower nursing workload and higher patient satisfaction

Intelligence

The AI, analytics and cloud layer running across the whole estate.

Artificial intelligence

Karemind AI Healthcare Platform

The AI layer across the suite — clinical assistance, coding and claims AI, speech and operations intelligence.

What Karemind does

The Karemind AI Healthcare Platform is where the intelligence lives, shared across the EMR, the ESB, RCM and the patient app rather than rebuilt in each one. KareScribe listens to the consultation and returns a structured note; the coding models scrub the claim; the validation models catch what is missing before a submission leaves the building.

At its centre is KareLLM, Karemind’s own healthcare-focused AI model, built from the ground up in India and aligned with the Make in India vision — intelligent, locally developed AI for the global healthcare ecosystem.

KareScribe, our AI doctor assistant, listens to the doctor–patient conversation and generates accurate clinical documentation: SOAP notes, clinical summaries, orders and instructions, ready for the EMR. Less typing, more time for care.

What changes

  • Documentation drafted during the consultation, reviewed by the clinician
  • Coding and claim errors caught before submission
  • The same model applied across clinical, revenue and operational work
The layer itself — ambient documentation, coding, claims validation, speech and operations intelligence.
1KareLLM —our healthcareAI model2KareScribe —AI doctorassistant3AI clinicalassistant4Coding andclaims AI5Operationsintelligence6Speech and NLP7AI symptomcheckerAI Healthcare Platform7 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

KareLLM — our healthcare AI model

A healthcare-focused model developed in-house rather than a general-purpose assistant wrapped in a clinical prompt, so its behaviour on clinical language, coding and claims is ours to tune.

KareScribe — AI doctor assistant

AI listens to the doctor–patient conversation and generates the documentation: SOAP notes, clinical summaries, orders and instructions, and EMR-ready notes. Less typing, more time for care.

AI clinical assistant

Real-time suggestions during the encounter, drawing on the patient’s complete record rather than the current note alone.

Coding and claims AI

Intelligent medical coding, claim scrubbing and validation that catch the gaps which cause denials.

Operations intelligence

Pattern detection across throughput, delays and utilisation, so operational problems surface early.

Speech and NLP

Speech-to-text and language understanding across documentation, search and patient interaction.

AI symptom checker

Patient-facing assessment that produces a structured summary for the doctor before the consultation begins.

ModelKareLLM — Karemind’s healthcare-focused AI model, built in India
Available inEMR, ESB, RCM, patient app and analytics
DocumentationAmbient SOAP notes, summaries, orders and instructions
ReviewClinician reviews and signs; AI drafts, it does not decide
SecurityEnterprise-grade security and healthcare compliance
Analytics

Karemind Analytics & BI

Executive and operational dashboards on Microsoft Power BI, connected to any EMR and to UAE insurance data.

What Karemind does

Karemind BI answers the questions a management meeting actually asks: where revenue moved and why, which payer is slowing down, which department is running over length of stay. Built on Microsoft Power BI and EMR-agnostic, so it reads Epic, Cerner, Karemind or a custom system, and it carries UAE insurance analytics for eClaimLink and Shafafiya.

It is UAE-first: insurance analytics covers eClaimLink and Shafafiya alongside clinical and operational measures.

What changes

  • One set of figures the whole group agrees on
  • Denials and A/R ageing visible while they can still be worked
  • Reports delivered on a schedule, not compiled on request
Surfaces the movement behind the number: which payer, which department, which week it started.
1Executivedashboard2Revenue cycleanalytics3Insuranceanalytics4Operationalanalytics5Clinicalquality measures6Scheduleddistribution7EMR-agnosticconnectorsAnalytics & BI7 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Executive dashboard

Revenue, patient volume, bed occupancy, average length of stay and claim approval rate on one view, refreshed against live operational data.

Revenue cycle analytics

Billing, collections and A/R ageing by bucket, with denial reasons ranked by value rather than by count.

Insurance analytics

Payer mix, approval and rejection rates and turnaround by payer across eClaimLink and Shafafiya.

Operational analytics

Theatre utilisation, department throughput, waiting times and readmission patterns.

Clinical quality measures

Indicator tracking for accreditation and internal quality review, sourced from the clinical record rather than re-keyed.

Scheduled distribution

Reports delivered to department heads on a schedule, in the format they already use.

EMR-agnostic connectors

Reads Epic, Cerner, Karemind or a custom system, so a group running mixed systems still gets one set of numbers.

PlatformMicrosoft Power BI
Executive KPIsRevenue, patient volume, bed occupancy, average length of stay, claim approval rate
CoverageRevenue, insurance, operations and executive views
SourcesAny EMR or EHR, plus UAE insurance data
DeliveryReal-time dashboards with scheduled report distribution
Cloud

Karemind Cloud Healthcare Platform

The suite delivered as secure, multi-tenant SaaS for clinics and networks with no server room.

What Karemind does

Karemind Cloud delivers the same products as a subscription. Branches share master data and consolidated reporting while each site keeps its own operational view, and a new location is added as a tenant rather than a fresh installation and a fresh project.

An advanced AI-enabled cloud version is available for providers who want the full AI capability without hosting it themselves.

For a clinic group, this is usually the difference between a project and a subscription: no server room, no database administrator, no capital approval cycle. Branches share master data and consolidated reporting while each site keeps its own operational view, and new locations are added as tenants rather than as fresh installations.

What changes

  • Live without local servers or a capital purchase
  • New branches added as tenants, not new installations
  • Backup, updates and security handled centrally
Delivers the full AI capability as a managed service, with no models to host or maintain yourself.
1Multi-tenantarchitecture2Rapidprovisioning3Backup andrecovery4Securityand access5Managed updates6Consumptionreporting7Hosting choiceCloud Healthcare Platform7 modulesone patient record
One record at the centre — every module reads and writes to it, so care is continuous rather than handed between systems.

Multi-tenant architecture

Each clinic or branch runs as an isolated tenant with its own users, masters and reporting, while the group sees consolidated figures.

Rapid provisioning

A new branch is added as a tenant with inherited configuration rather than a fresh installation and a fresh implementation project.

Backup and recovery

Automated nightly backup, point-in-time restore and documented recovery objectives, monitored rather than assumed.

Security and access

Encryption in transit and at rest, role-based access, session control and a full audit trail of configuration changes.

Managed updates

Product updates applied centrally, so every branch runs the same version and support is not diagnosing four different builds.

Consumption reporting

Users, storage and module usage reported per tenant, so the group can see what each branch is actually consuming.

Hosting choice

Karemind-hosted SaaS, a dedicated private cloud tenancy, or migration to on-premise later without changing product.

Best forClinics, clinic networks and small hospitals
CommercialsSubscription, no capital expenditure
AvailabilityRedundant infrastructure with automated backup
AIAdvanced AI-enabled cloud version available

One platform across the patient journey

Every stage runs on the same record. Nothing is re-keyed, exported overnight, or reconciled by hand at month end — which is what makes the portfolio worth more than the sum of its products.

  1. Registration

    Walk-in, online or app booking, with Emirates ID or UHID lookup and insurance eligibility checked before the visit starts.

  2. Consultation

    AI-assisted SOAP documentation, specialty templates, clinical decision support and e-prescribing at the point of care.

  3. Orders and investigations

    CPOE into laboratory, radiology and procedure queues with no re-keying between systems.

  4. Lab and imaging

    Analyser and PACS integration, automated result validation, and results back in the record on sign-off.

  5. Pharmacy

    Electronic prescriptions dispensed against live stock, with batch, expiry and interaction checks.

  6. Billing and insurance

    Claims built from clinical data, scrubbed, submitted to DHA eClaim, and reconciled against remittance.

  7. Follow-up and engagement

    Reports, prescriptions, payments and feedback delivered to the patient app after discharge.

How it fits together

Apps on top, clinical and operational systems underneath, and Karemind ESB connecting both to regulators, payers, laboratories and imaging. The AI layer runs across all three.

Karemind healthcare operating systemAI enabled

Patients and clinicians

Patient appDoctor appConciergeTeleconsultation

Clinical and operational systems

HIMSEMRLIMSRISPharmacyRCM
normalise · validate · route

Karemind ESB — integration and AI validation

HL7FHIRRESTASTMDICOM
submitted, tracked, reconciled

Regulators, payers and connected systems

DHA eClaimERXNABIDHLabsInsurancePACS

Trusted by leading healthcare providers

Delivering advanced, AI-enabled healthcare solutions that hospitals trust and patients rely on — across India and the Middle East.

12hospitals and networks
2,500beds at the largest site
1,000+concurrent users supported
India · UAEhospitals across both markets

Karemind HIMS clients

India
Rathimed HospitalChennai
Salem Gopi HospitalSalem
Gorantla Super Speciality HospitalAndhra Pradesh
Madras Heart Center and Super Speciality HospitalChennai

Mobile app reference hospitals

India
St. John's Medical College HospitalBangalore2,500 beds
Father Muller Medical College HospitalsMangalore1,800 beds · 6 locations
Star HospitalHyderabad800 beds
Sundaram Medical Foundation (SMF)Chennai600 beds
Prashanth HospitalChennai600 beds · 3 locations
AMARA HospitalTirupati500 beds
Areate HospitalHyderabad300 beds
Clients in the Middle East

Al Tadawi Specialty Hospital

Karemind HIMS · Dubai, United Arab Emirates

Karemind in Dubai

Why hospitals choose Karemind

Trusted by hospitals across India and the Middle East to deliver scalable, AI-enabled digital healthcare solutions.

  • Successfully deployed in 300 to 2,500 bed hospitals
  • Proven to support 1,000+ concurrent users
  • AI-powered Hospital Information System
  • Integrated mobile apps for doctors and patients
  • Enterprise-grade EMR, LIS, RIS, pharmacy and billing
  • Built for scalability, security and high performance

Built for the UAE, delivered across borders

Regulatory connectivity is not a project you start after go-live. It is in the platform on day one.

  • DHA eClaim and ERXDirect submission to Dubai eClaim (DHPO), with eAuthorization and pre-approval handling.
  • NABIDH connectivityEMR built to NABIDH standards and connected to the payer network.
  • Open standardsHL7, FHIR, REST, ASTM and DICOM across every integration point.
  • EDI 5010Compliant claim submission with real-time status reconciliation.
  • Secure by designHIPAA and GDPR-aligned handling, audit logs and role-based access throughout.
  • Hosted where you need itOn premise, private cloud, or hosted inside the UAE.

Services

Software is half the job. The rest is scoping the workflow properly, connecting what you already run, and staying through go-live and the months after it.

Implementation

Deployment and go-live

Requirement study, configuration, data migration, training and cutover — run department by department so clinical work never stops for the project.

  • Workflow study and configuration
  • Master data and historical migration
  • Role-based staff training
  • Cutover planning and go-live support
Integration

Interfacing and eClaim connectivity

Karemind ESB connected to your existing HIS, laboratory analysers, PACS and payer portals, including DHA eClaim, ERX and NABIDH.

  • HL7, FHIR, ASTM and DICOM interfaces
  • DHA eClaim and ERX submission
  • Analyser and PACS connectivity
  • Audit logs and auto-retransmission
Revenue

RCM as a service

Our team runs the revenue cycle for you — eligibility, coding, submission, denials and appeals — against your existing HIMS through Karemind ESB.

  • 0.99% of practice collections, or a fixed monthly price
  • One-time fee and AMC options available
  • Denial management and appeals at all levels
  • A/R reconciliation and custom reporting
Intelligence

AI enablement and analytics

Ambient documentation, coding assistance and Power BI dashboards configured against your own data and reporting lines.

  • KareScribe rollout and clinician onboarding
  • Coding and claim validation tuning
  • Executive and departmental dashboards
  • Insurance analytics for eClaimLink and Shafafiya

Support that covers the workflow, not just the software

Clinical traffic does not stop at five o’clock, and connected vendors upgrade without warning. Support agreements cover the interfaces and the daily operation, not only defects in our own code.

  • AMCAnnual maintenance contracts with defined scope and response times
  • OnsiteDedicated onsite implementation support from the Karemind team
  • Development centre9am to 5pm development centre support
  • MonitoringInterface health, queue depth and submission failure alerts
  • ReportingPeriodic throughput, error and reconciliation summaries

Partner with Karemind in the UAE

Karemind iScripts is seeking strategic partners in the UAE to scale adoption of the Karemind ESB platform. Grow together, succeed together.

Model one

One-time purchase licence

Sell to unlimited customers for up to three years under a single purchase licence.

Model two

Lifetime licence

Unlimited projects with no term limit, for partners committing to the platform long term.

Model three

Flexible options

Available with or without source code, depending on how much you intend to extend yourself.

Request a partnership

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Partnership requests go to ceo@karemind.com. We use what you send only to reply.

What comes with the licence

Partners are supported by the team that builds the product, not a separate reseller channel. If your customer has asked for a Karemind interface, contact us directly and we will handle the specification with your technical team.

  • AMCAnnual maintenance contracts available on every model
  • Onsite supportDedicated onsite implementation support from the Karemind team
  • Development centre9am to 5pm development centre support
  • Cloud optionAn advanced AI-enabled cloud version is also available
  • White-labellingNot available — the platform is sold as Karemind

Karemind iScripts Pvt. Ltd.

Founded in 2018 and headquartered in Chennai, India, Karemind iScripts builds the digital backbone for future-ready hospitals across the UAE, India and beyond.

Why we started

Hospitals rarely lack software. They lack agreement between the software they already bought — and the staff time lost to reconciling it is time not spent on patients.

We build products that share one record and one integration layer, with AI applied where it removes real work: documentation, coding, claims validation and triage.

Our vision

To empower healthcare providers to deliver exceptional care through technology and innovation.

Our mission

To build AI-powered, secure and scalable healthcare solutions that improve outcomes and operational efficiency.

Leadership

The people accountable for the product and for what we deliver.

Harsha Vardhan Reddy, Founder and Chief Executive Officer, Karemind iScripts

Harsha Vardhan Reddy

Founder and Chief Executive Officer

Harsha Vardhan Reddy is a healthcare technology leader with more than twenty years of experience across Kranium Health, Oracle Health (Cerner), Epic and eClinicalWorks.

A BE graduate from Anna University, he is PMP, Epic and Oracle Cerner certified, with expertise in healthcare IT, HIMS and EMR, cloud architecture and AI. He has led healthcare technology implementations ranging from 100-bed hospitals to 3,000-bed healthcare organisations across India, East Africa, the Middle East and the USA.

In 2018 he founded Karemind with a vision to build a healthcare AI model from the ground up in India, aligned with the Make in India vision championed by Hon’ble Prime Minister Shri Narendra Modi. That vision continues today through KareLLM, Karemind’s healthcare-focused AI model, built to bring intelligent, locally developed AI to the global healthcare ecosystem.

  • Healthcare IT
  • HIMS and EMR
  • Cloud architecture
  • AI and KareLLM
Sandya Chillakuru, Managing Director and Founder, Karemind iScripts

Sandya Chillakuru

Managing Director and Founder

Sandya Chillakuru is the Managing Director and Founder of Karemind, with over fifteen years of experience across healthcare, insurance and technology.

She holds an MCA from Anna University and has worked with leading organisations including Mastek Limited, Kranium Healthcare, Oracle and UiPath.

She founded Karemind in 2018 with a vision inspired by Make in India and Women Empowerment, focusing on building innovative technology solutions for healthcare and enterprise needs.

  • Healthcare and insurance
  • Enterprise technology
  • Delivery and operations
  • Women empowerment

How we got here

From a healthcare technology company in Chennai to an AI-enabled platform serving providers in the UAE and India.

  • 2018Karemind iScripts founded in Chennai, India, with a focus on healthcare technology.
  • PlatformThe integrated product portfolio takes shape: HIMS, EMR and the clinical modules on one record.
  • InteroperabilityKaremind ESB released, connecting any HIS to laboratories, imaging, pharmacy and payers.
  • UAEDHA eClaim, ERX and NABIDH connectivity delivered for providers in Dubai.
  • AIAI applied across the portfolio — documentation, coding, claim validation, triage and forecasting.
  • KareLLMKaremind’s own healthcare-focused AI model, developed in India for the global healthcare ecosystem.

Certifications and compliance

Solid outlines are confirmed in our product documentation. Dashed entries are pending verification and should be completed or removed before publishing.

NABIDH

EMR built to NABIDH standards and guidelines, with connectivity to the Dubai health information exchange.

DHA eClaim (DHPO)

Direct claim submission, eAuthorization and pre-approval handling through Karemind ESB.

DHA ERX

Electronic prescription submission with ERX number returned to the HIS and pharmacy.

EDI 5010

Compliant claim submission format with real-time status reconciliation.

HIPAA and GDPR aligned

Secure, compliant handling of patient data with audit logging and role-based access.

ISO 15189, CLIA, CAP

Laboratory workflows built to support accreditation requirements, with full audit trails.

ISO 27001

Information security certification — add the certificate number and issuing body, or remove this entry.

ISO 9001

Quality management certification — add the certificate number and issuing body, or remove this entry.

Who we build for

Hospitals, clinics, long-term care facilities and healthcare networks.

Hospitals

Multi-specialty and tertiary hospitals running clinical, diagnostic and financial operations on one platform.

Clinics

Single and multi-branch clinics that need enterprise workflows without enterprise infrastructure.

Long-term care

Facilities managing extended stays, recurring care plans and continuous patient engagement.

Healthcare networks

Groups consolidating records, analytics and claims across multiple sites.

Let’s build the future of healthcare together

Tell us what you run today and what you need to fix first. A reply comes from someone who works on the product, usually within one working day.

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